Link with your back-office

When looking at a conversation or a patient on the Console, a practitioner might want to be able to quickly open this patient's page on your own back-office.

The Nabla Console allows you to define a back-office URL, which once defined will make a "Open in back-office" button visible to practitioners on the patient page and on the patients table.

Configuration

1. Define your back-office's URL template. To do so, log into the Console as an administrator, go to the organization settings tab, and then on the "Link to your back-office". There, input your back-office's URL template. Note that you can either input a generic URL, in which case the button on the patient page and patients table will always be the same, whoever the current patient is, or a URL template containing the {external_id} variable, in which case the button on the patient page and patients table will link to your URL template but with {external_id} replaced by the current patient's external_id.

2. (optional) If in the previous step you defined a URL template containing the {external_id} variable, you should then set on each patient their external_id, which is the patient's id in your back-office. To do so, you can use the PUT /patients/{id} of our server API.

3. That's it! The Console will now show, for practitioners, a button on the patient page and on the patients table to open the current patient in your back-office.